Early this morning at 6:19 AM PST, our systems were preemptively taken offline for 58 minutes in order to conduct emergency maintenance. A power circuit breaker feeding our server rack was not functioning properly, so our systems were shut down, in order to allow data center staff to safely replace the power circuit breaker.
Our second slave database had a duplicate set of records saved, and there was no data harmed, but our systems were inaccesible for nearly an hour. We apologize for the inconvenience and disruption to your schedules.
Over the summer, we will be migrating to a distributed load balancing system, which will guarantee high availability and greatly reduce the probability of unexpected downtime.
Our year-to-date uptime has been 99.85% including scheduled maintenance, and we will work hard to ensure that we end the calendar year above 99.9%. Thank you for your understanding.
