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Network Incident Identified

Support, Maintenance | January 21, 2017
As of 9:30 pm UTC, our Operations team noticed some performance degradation on ManageBac similar to our previous incident on January 9th. All hands are on deck as we address this issue on two fronts. Firstly, we have escalated the issue with our network provider, who...

Degraded Network Incident January 9-10, 2017

Maintenance | January 12, 2017
What happened? ManageBac experienced a severe performance degradation between 05:40am UTC on January 9th and 11:17am UTC on January 10th. During this period, ManageBac responded to requests much slower than normal and a percentage of requests would intermittently...

Scheduled Downtime

Maintenance | September 27, 2016
ManageBac and OpenApply will be down for scheduled maintenance on Saturday Oct 1, 10am UTC – 12pm UTC.

Scheduled Downtime

Maintenance | May 26, 2016
Our servers will be down for maintenance on Saturday, May 28 from 9AM HK time (GMT+8). See how this translates to your local time here. The maintenance window is planned for approximately 3 hours to perform a network upgrade (9AM-12:00PM GMT+8 | 1am-4am UCT). The...

Scheduled Downtime

Maintenance | March 26, 2016
Our servers will be down for maintenance on Saturday, March 26 from 9am UK time (GMT). See how this translates to your local time here. The maintenance window is planned for four hours, to allow time for us to migrate our servers, which will result in improved uptimes...

ManageBac Downtime

Maintenance | March 24, 2016
As of 8:36AM (GMT+8) (19 mins ago), ManageBac is down. We are all-hands on deck to resolve with urgency. Updates will be posted here and to Twitter. [Update] We are back up! Total downtime 34 minutes. More information to follow.
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